Last Updated: May 11, 2026
 

At Locarno, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect information when you visit our website, shop with us, or interact with our brand.

Information We Collect

We may collect the following types of information:

• Personal information such as your name, email address, shipping address, phone number, and payment details when you place an order or contact us.

• Device and browsing information including IP address, browser type, pages visited, and time spent on our website.

• Information you provide through sign-ups, newsletters, surveys, giveaways, or customer support messages.

How We Use Your Information

We use your information to:

• Process and ship orders

• Provide customer support

• Improve our website, products, and shopping experience

• Send updates about new releases, restocks, promotions, or events

• Prevent fraud and maintain website security

We do not sell your personal information to third parties.

Payments

Payments are processed securely through trusted third-party payment providers. Locarno does not store full credit card information on our servers.

Cookies

Our website may use cookies and similar technologies to improve functionality, analyze traffic, and personalize your experience. You can disable cookies in your browser settings if you prefer.

Third-Party Services

We may use third-party services for:

• Payment processing

• Shipping and fulfillment

• Email marketing

• Website analytics

These providers only receive the information necessary to perform their services.

Data Security

We take reasonable measures to protect your information from unauthorized access, misuse, or disclosure. However, no online system can be guaranteed completely secure.

Your Rights

You may request to:

• Access the personal information we hold about you

• Correct inaccurate information

• Delete your information from our records

• Unsubscribe from marketing emails at any time

To make a request, contact us using the information below.

Changes to This Policy

We may update this Privacy Policy occasionally to reflect changes to our practices or legal requirements. Updated versions will be posted on our website with a revised effective date.