Last Updated: May 11, 2026
 

At Locarno, all sales are final. We currently do not offer refunds, returns, or exchanges once an order has been placed.

Please carefully review your order, sizing, shipping address, and product details before completing your purchase.

Damaged or Incorrect Items

If you receive an item that is damaged or incorrect, please contact us within 7 days of delivery with:

• Your order number

• Photos of the item and packaging

• A description of the issue

If approved, we may offer a replacement at our discretion.

Order Cancellations

Orders cannot be canceled or modified once they have been processed.