Last Updated: May 11, 2026
 

Welcome to Locarno. By accessing our website or purchasing our products, you agree to the following Terms & Conditions. Please read them carefully.

General

These Terms & Conditions apply to all visitors, customers, and users of the Locarno website and services. We reserve the right to update or modify these terms at any time without prior notice.

Products & Availability

We aim to display our products and colors as accurately as possible, but we cannot guarantee exact color accuracy across all screens and devices.

All products are subject to availability. We reserve the right to:

• Limit quantities

• Discontinue products at any time

• Refuse or cancel orders for any reason

Pricing

All prices are listed in CAD unless otherwise stated. Prices may change without notice.

We are not responsible for pricing errors, typographical mistakes, or inaccuracies on the website. If an error occurs, we reserve the right to cancel affected orders and issue a refund if necessary.

Orders

Once an order is placed, you will receive a confirmation email. This does not guarantee acceptance of the order.

We reserve the right to refuse or cancel any order suspected of fraud, unauthorized activity, or violation of these Terms & Conditions.

Shipping

Shipping times are estimates and may vary depending on location, carrier delays, customs processing, weather conditions, or other factors beyond our control.

Locarno is not responsible for lost, stolen, or delayed packages once they have been handed to the shipping carrier.

Returns & Exchanges

Unless otherwise stated, all sales are final.

If an item arrives damaged or incorrect, customers must contact us within 7 days of delivery with proof of the issue. We reserve the right to determine eligibility for replacement, exchange, or refund.

Intellectual Property

All content associated with Locarno — including logos, graphics, designs, photos, videos, text, and branding — is the property of Locarno and may not be copied, reproduced, or used without written permission.

User Conduct

You agree not to:

• Use the website for unlawful purposes

• Attempt to interfere with website security or functionality

• Reproduce or exploit website content without permission

• Submit false or misleading information

Limitation of Liability

To the maximum extent permitted by law, Locarno shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products, website, or services.

Governing Law

These Terms & Conditions are governed by the laws of the Province of British Columbia and applicable Canadian laws.

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